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Coronavirus Update 24 March 2020   Monday, March 16, 2020

24/03/2020

Following the recent government announcement, we are currently still open for emergency and urgent treatment only. We have cancelled all routine appointments (health checks, vaccinations (apart from overdue rabbit VHD2 vaccines) and neutering). We are operating with reduced staffing and opening hours, due to self-isolation and to further minimise potential viral transmission.

Clients should only travel with animals if judged essential to do so. This means that animals will only be seen in emergencies or where, in the judgement of the veterinary surgeon, urgent assessment and/or treatment is needed in order to reduce the risk of patient deterioration to the point where it may become an emergency in the near future (i.e. within the three-week time frame currently laid out by the Government for these measures).

If you have an emergency or urgent pet health concern, please telephone us first so we can make arrangements. For repeat prescriptions and less urgent issues, please telephone or ideally email us on cjhallvets@talktalk.net.

New clients and referrals

We are currently not accepting any new cat or dog patients. As London's only rabbit and exotic pet specialist private practice, we are keen to ensure continuing essential specialist vet care for these animals. For this reason, we will only accept new rabbit and exotic animal clients on a referral basis. Pets not registered with us will need to be seen by a GP vet who is then welcome to arrange referral to us if he or she deems this necessary. Referral consultations are priced at 150.

For wildlife casualties, we can currently only offer drop off euthanasia appointments. This service continues to be free of charge.

As government restrictions ease, we will endeavour to reopen new client registration as soon as possible.

People in self isolation or Covid-19 confirmed cases

We ask you not to attend the practice in person, but rather telephone us for advice first. It may be more suitable for a friend or relative to bring your pet in if required. Please inform us in this instance so we can take appropriate PPE measures.

"One pet, one owner" policy

We ask for animals to be accompanied by a single person only on visits to the practice.

Waiting outside

Where possible, we ask people attending the practice to wait outside or in cars. Please notify us of your arrival (ideally by phone) and we can call you at your appointment turn. We are asking where possible for no more than one person to be present in our waiting room at any time.

Repeat prescriptions

We are currently not experiencing any shortage of veterinary medicines and so there is no need to stockpile meds. We are receiving less frequent wholesale deliveries, so please give us as much notice as possible for repeat prescriptions.

Coronavirus and pets

We would advise checking current guidance from the WHO, RCVS and BVA. There is currently no evidence that pets play a role in coronavirus transmission, but we would advise sensible precautions in handling pets if people are self-isolating or have confirmed coronavirus. Washing hands and maintaining distance from pets is advisable.

   

Exotic Pet Specialist   Wednesday, February 11, 2015

Head vet Matthew Fiddes has been awarded RCVS Specialist Status in Zoo and Wildlife Medicine. This is the highest level of UK veterinary qualification and he is one of only 18 vets in the UK to hold this specialist status (out of approximately 25,000 UK vets). CJ Hall Vets is now the only exotic pet specialist private practice in London and the South East. Despite the term 'Zoo and Wildlife' this specialism covers all exotic pets, some of which people are surprised vets call 'exotic' from rabbits and rodents through to birds, reptiles and ornamental fish.
Most RCVS specialists see only referred cases from GP vets, but Matthew continues to take first opinion cases. You can simply call us up and make an appointment to recieve our extensive expertise. We are actively involved in veterinary student teaching, however exotic pets have historically recieved little to no teaching at some UK veterinary schools. At our practice we can offer over 10 years of experience and qualifications with such animals, validated by our specialist status. We continue to operate a busy referral service where your GP vet can refer your rabbit, small mammal, reptile or bird for unusual, complex or specialist treatment, much like your own GP sending you to see a hospital consultant.
As in the last 20 years, the practice continues to treat local cats and dogs. Our patients can benefit from our well equipped referral practice and staff that are dedicated to lifelong learning and the best standards in veterinary medicine to provide great care for your pet.

   

Exam Success   Tuesday, August 13, 2013

Our head vet Matthew Fiddes has recently passed the RCVS Diploma in Zoological Medicine, which is the highest level of examined UK qualification in exotic pets. This makes him one of only 37 UK vets (out of 17 000 vets in the UK) with RCVS or European Diplomas in the subject and, to our knowledge, the only one in private practice in London!

   

Twitter   Tuesday, August 2, 2011

If the real chattering of a parrot wasn't enough, we have decided to dive into the world of Twitter. Follow us at @cjhallvets for a beind the scenes look into the day to day running of the surgery, with anything else we find interesting along the way. Tell your friends!

   

Time To Wake Up   Tuesday, March 23, 2010

Spring seems to have sprung and tortoises should be waking from hibernation. This is a common time to see health problems as hibernation can place quite a drain on the body. Tortoises should be active, eating, drinking and have passed urine within one week of waking up. Daily bathing and providing suitable warm temperature (by using a heat lamp) will help get them awake and eating quickly, but you should contact the surgery if you have any concerns over the health of your tortoise.

   

Tortoise Hibernation   Tuesday, January 5, 2010

Particularly in the recent cold spell, it should be remembered that sub-zero temperatures can harm hibernating tortoises Ice crystals can damage their sensitive eyes. A thermometer that records minimum and maximum temperatures is very useful for the hibernation box. A separate drinks cooler or fridge make ideal hibernation enclosures, ensuring the temperature is not too low or too high (above 10oC the tortoise will not be properly hibernating).

   

Watch Us On TV   Monday, June 15, 2009

Tune into BBC 3 at 22.30 on a Tuesday to catch a glimpse of C. J. Hall Vets at work. We were recently filmed alongside other veterinary practices nationwide for Bizarre Animal ER, a animal-related spin off of medical series Bizarre ER which focuses on strange and funny medical cases. If you don't catch it the first time, it is replayed during the week, as well as being available online.

   

Boarding For Exotics   Friday, September 12, 2008

Please remember we can provide full boarding facilities for our Parrot and Reptile clients! Book early to guarantee your place at busy periods (Christmas, Easter and Summer). Call or email us at the surgery to check availability or for more details. Please note a 20 deposit is required when booking.

   
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